Joint Municipal Water & Sewer Commission

 

Customer Service
 

 

Billing and Payment Terms

All metered services will be read monthly. Residential services will be billed to allow a due date of the 15th of the month. Industrial and Commercial services will be billed to allow a due date of the 30th of the month.

Payment Terms
Bills are mailed at the end of the month and are due by the 15th of the following month. Failure to receive a bill does not relieve your responsibility to pay by the due date, and postmarks will not be honored.

Current charges are due and payable as of the due date. All previous balances are due immediately.

Nonpayment can result in additional charges and disconnection of service without further notice. Previous balance and fees must be paid in order to restore service.

Return Item Charges
A $30.00 return fee is charged to the account for each item returned by the bank for insufficient funds, etc. Once an item is returned, we will hold it for 2 business days. If payment of returned items plus return charge is not paid in full within that time, service will be disconnected and a non-payment fee of $75.00 will be charged to the account. The returned item plus any additional fees charged to the account must be paid in full in order to restore service.

Delinquent Bill
After the 15th of the month, the bill is delinquent and a penalty of 5% will be charged to your account

Disconnection of Service
If current charges are not paid by the 25th of the month, services are subject to disconnection without notice and a non-payment fee (currently $75.00) will be added. The balance due and fees must be paid in full to restore service.



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