You have the option of requesting a payment agreement once
in a twelve month period to help you avoid disconnection. You must speak
with a Customer Service representative and sign the paperwork on or before
the 25th of the month.
The payment agreement requires that you pay 25% of the past
due amount owing at the time the agreement is signed. The balance of the
past due amount will be due ten calendar days from the date the agreement
is signed.
Special
Note If payment isn’t made in ten calendar days, service
will be disconnected for non-payment and a non-payment fee (currently
$75) will be added to your account. To have service restored you will
have to pay all arrearages and the non-payment fee.
