As a result of COVID-19 pandemic, please be advised that we will be closing our lobby and drive through services beginning Tuesday, March 17th 2020, until further notice.
In the effort to reduce the spread of the Coronavirus we will modify our hours of operations to the following:
Monday - Thursday
8AM to 2PM
8AM to 12PM
Our Customer Service Team will be available to assist you by phone during these hours.
🗳 Dropbox in parking lot
An operator will be available for after hour emergencies only.
If you are a builder and need to turn in applications for new meter sets, please email customer service to schedule a drop off time.
Pay or view your bill online.
Our Customer Service Team will be available to assist you.
In a effort to encourage social distancing during the coronavirus pandemic, JMWSC is extending the due date for the March bill 30 days to April 15th.
JMWSC will not disconnect for non-payment or assess penalties during this time. However, you will still be responsible for any and all regular charges on your account.
We are also extending the offer of a $5 credit for anyone who signs up for autopay through the month of March to encourage online payments.
We ask that you use our website to make payments and account changes instead of coming into the office. Should you need special assistance please call our Customer Service Team. Thank you
Be alert, please protect yourself! Do not fall victim to utility scammers!
JMWSC employees will NOT contact its customers to ask for banking and/or credit card information by phone, email or in the field. If you receive a suspicious call or visit, please call our customer service office immediately to verify at 803-359-8373.