IMPORTANT INFORMATION ABOUT YOUR WATER & SEWER SERVICES
On February 1, 2026, under a new, 40-year agreement with the Joint Municipal Water & Sewer Commission (JMWSC), the Town of Swansea is transferring the responsibility for its water & sewer services to JMWSC. The Commission is uniquely positioned to address the town’s long-term issues that led to its “non-viable” designation by the State of South Carolina in 2019.
A planning study found the town would need to invest up to $15 million in infrastructure upgrades and hire new staff over the next decade to bring it into compliance with state regulations. A 300% rate increase would be required to pay for the improvements.
At the state’s request, JMWSC crafted a long-term, 40-year agreement to help Swansea resolve the problems without a 300% rate increase. Under the contract, JMWSC assumes all utility responsibilities and will make necessary improvements at more reasonable rates.
WHAT THIS MEANS FOR YOU
As of February 1, 2026, Swansea customers became JMWSC customers. Because of its financial strength, JMWSC can invest state grant funding to upgrade the town’s infrastructure. While rates will increase, they will be close to the town’s existing out-of-town rates and will not increase by 300%.
For more information about the agreement and JMWSC’s rates and policies, please visit www.lcjmwsc.com.
NEW WAYS TO PAY YOUR BILL
Mail a Check to: PO Box 100234, Columbia, SC 29202-3234
Call JMWSC: (803) 359-8373
You can work with JMWSC staff to pay by credit card or set up a recurring ACH payment.
Pay online: Use JMWSC’s online payment portal found by clicking "Pay My Bill”
Sign Up for Neptune360
As of July 2026 customers can signup to get detailed usage information about their water meter. Monitor your water usage anytime. Track consumption and trends to better understand your usage, and receive alerts for unusually high use. Click on the attachment below for detailed instructions on how to sign up.